Mum and Baby Tigers

Printed with Archival ink on 350gsm poly-cotton canvas.

TO BE NOTED: ‘SIZE’ refers to the finished framed canvas size. Artworks printed on canvas have an additional 5cm blank border all around to enable the canvas to wrap around the frame when stretched

Printed withArchival ink on 320 gsm 100% cotton rag paper. Artworks printed on paper include a 1-5cm blank border all around depending on it’s size. Please note that the framing option is not available for paper prints. Please select roll/tube for paper orders.

FRAMING for Australian Orders only. All frames are made from FSC Certified timbers. Hand crafted in Mornington, Victoria.

FRAMING FOR ORDERS OUTSIDE OF AUSTRALIA is available for prints & originals, however it is highly recommended that orders outside of Australia are shipped in a tube and stretched & framed in your local town to reduce both shipping costs and the risk of damage in transit. Damage to frames or framed prints incurred during international shipping will not be refunded.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at artbycarolineboff@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at artbycarolineboff@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at artbycarolineboff@gmail.com.